Terms of Service

Last Updated: 7/8/2025

Effective Date: 7/8/2025

1. Acceptance of Terms

Welcome to ReHive, a booking platform operated by ReHive LLC ("ReHive," "Company," "we," "us," or "our"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and ReHive LLC regarding your use of the ReHive platform, website, mobile applications, and related services (collectively, the "Platform" or "Service").

BY ACCESSING OR USING OUR PLATFORM, YOU AGREE TO BE BOUND BY THESE TERMS AND ALL APPLICABLE LAWS AND REGULATIONS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE THE PLATFORM.

We reserve the right to modify these Terms at any time without prior notice. Your continued use of the Platform following any changes constitutes acceptance of the modified Terms.

2. Description of Service

ReHive operates a multi-tenant booking platform that enables users to:

  • Create and manage booking services and appointments
  • Process payments through third-party providers including Stripe Connect
  • Send, receive, and manage contracts and agreements
  • Communicate with other users through our messaging system
  • Access various business management tools and features

ReHive acts solely as an intermediary platform connecting service providers with customers. We do not provide the underlying services being booked and are not a party to any agreements between users.

3. User Accounts and Eligibility

3.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our Platform. By using the Platform, you represent and warrant that you meet these requirements.

3.2 Account Registration

To access certain features, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.3 Account Security

You agree to immediately notify us of any unauthorized use of your account or any other breach of security. ReHive will not be liable for any loss or damage arising from your failure to comply with this security obligation.

4. Acceptable Use Policy

You agree not to use the Platform to:

  • Violate any applicable laws, regulations, or third-party rights
  • Transmit harmful, offensive, or illegal content
  • Engage in fraudulent, deceptive, or misleading activities
  • Interfere with or disrupt the Platform's operation or security
  • Attempt to gain unauthorized access to our systems
  • Use automated tools to access or interact with the Platform without permission
  • Impersonate any person or entity or misrepresent your affiliation
  • Collect or harvest user information without consent
  • Engage in activities that could damage our reputation or business
  • Post or transmit unsolicited advertising or promotional materials

5. Payment Terms and Financial Services

5.1 Payment Processing

Payments are processed through third-party payment providers, including Stripe Connect. By using our payment services, you agree to be bound by the terms and conditions of these payment providers in addition to these Terms.

5.2 Platform Fees

ReHive may charge service fees, transaction fees, or other charges for use of the Platform. All fees are non-refundable unless expressly stated otherwise. We reserve the right to change our fee structure at any time with notice.

5.3 Taxes

You are responsible for determining and paying all applicable taxes related to your use of the Platform and any transactions conducted through it.

5.4 Chargebacks and Disputes

Users are responsible for handling payment disputes, chargebacks, and refunds with their customers. ReHive is not responsible for mediating payment disputes or covering chargeback fees.

6. Intellectual Property Rights

6.1 ReHive's Intellectual Property

The Platform and its content, features, and functionality are owned by ReHive LLC and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Platform without our express written permission.

6.2 User Content

You retain ownership of content you submit to the Platform. However, by submitting content, you grant ReHive a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content for the purpose of operating and improving the Platform.

6.3 Copyright Infringement

We respect intellectual property rights and will respond to claims of copyright infringement in accordance with the Digital Millennium Copyright Act (DMCA).

7. User Responsibilities and Conduct

7.1 Service Provider Responsibilities

If you offer services through the Platform, you are solely responsible for:

  • The quality, safety, and legality of your services
  • Maintaining appropriate licenses, permits, and insurance
  • Complying with all applicable laws and regulations
  • Fulfilling your obligations to customers
  • Handling customer service and support

7.2 Customer Responsibilities

As a customer using the Platform, you are responsible for:

  • Providing accurate booking information
  • Making payments as agreed
  • Following service provider policies and instructions
  • Treating service providers with respect

8. Content and Communications

8.1 Content Standards

All content submitted to the Platform must comply with our community standards and applicable laws. We reserve the right to remove any content that violates these Terms or is otherwise objectionable.

8.2 Monitoring and Enforcement

While we are not obligated to monitor user content or communications, we reserve the right to do so and to take appropriate action against violations of these Terms.

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to our privacy practices as described in the Privacy Policy.

10. Third-Party Services and Integration

The Platform may integrate with or provide access to third-party services, websites, or applications. ReHive does not control these third-party services and is not responsible for their content, privacy practices, or terms of service. Your use of third-party services is subject to their respective terms and conditions.

11. DISCLAIMERS AND WARRANTIES

11.1 Platform Disclaimer

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

11.2 Service Disclaimer

REHIVE DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. REHIVE MAKES NO WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE CONTENT OR SERVICES PROVIDED THROUGH THE PLATFORM.

11.3 Third-Party Services Disclaimer

REHIVE DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS REGARDING THIRD-PARTY SERVICES, INCLUDING PAYMENT PROCESSORS, AND ANY SERVICES PROVIDED BY USERS OF THE PLATFORM.

12. LIMITATION OF LIABILITY

12.1 General Limitation

TO THE FULLEST EXTENT PERMITTED BY LAW, REHIVE LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE PLATFORM.

12.2 Maximum Liability

IN NO EVENT SHALL REHIVE'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID TO REHIVE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

12.3 User Transactions

REHIVE IS NOT LIABLE FOR ANY DISPUTES, CLAIMS, LOSSES, INJURIES, OR DAMAGES ARISING FROM OR RELATED TO TRANSACTIONS BETWEEN USERS OF THE PLATFORM.

13. Indemnification

You agree to defend, indemnify, and hold harmless ReHive LLC, its officers, directors, employees, agents, suppliers, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:

  • Your use of the Platform
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit to the Platform
  • Your interactions with other users
  • Your provision of services through the Platform

14. Dispute Resolution and Arbitration

14.1 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Platform shall be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

14.2 Class Action Waiver

YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST REHIVE. ALL DISPUTES MUST BE RESOLVED ON AN INDIVIDUAL BASIS.

14.3 Exceptions

Notwithstanding the above, either party may seek injunctive relief in any court of competent jurisdiction to protect intellectual property rights or prevent irreparable harm.

15. Platform Availability and Maintenance

We strive to maintain the Platform's availability but do not guarantee uninterrupted access. We reserve the right to suspend, modify, or discontinue the Platform at any time without notice. We are not liable for any interruption or suspension of service.

16. Account Termination

16.1 Termination by User

You may terminate your account at any time by following the cancellation procedures provided in your account settings.

16.2 Termination by ReHive

We may suspend or terminate your account immediately, without prior notice, for any violation of these Terms or for any other reason at our sole discretion.

16.3 Effect of Termination

Upon termination, your right to use the Platform ceases immediately. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

17. Force Majeure

ReHive shall not be liable for any failure or delay in performance under these Terms that is due to fire, flood, earthquake, elements of nature, acts of God, acts of war, terrorism, riots, civil disorders, rebellions, revolutions, or other similar causes beyond our reasonable control.

18. Export Controls and Sanctions

You agree to comply with all applicable export control laws and regulations. You represent that you are not located in, or a national of, any country subject to U.S. government sanctions or export restrictions.

19. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of [Your State], without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of [Your Jurisdiction], and you consent to the jurisdiction of such courts.

20. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.

21. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Platform, constitute the entire agreement between you and ReHive concerning the Platform and supersede all prior or contemporaneous communications and proposals.

22. Assignment

You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may freely assign these Terms without restriction.

23. Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and ReHive's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

24. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: hello@getrehive.com

Company: ReHive LLC

These Terms of Service were last updated on 7/8/2025.

By using the ReHive platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.